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These fans can purchase up to 6 match tickets, subject to availability, and Hoops Members including Season Ticket Holders with the Super Hoop Upgrade can get one of their match tickets at the discounted Member price.
Members booking after this time will be charged the General Sale price. Fans can purchase a maximum of 6 tickets per Membership during the Presale. Kids U8 must be accompanied by a full paying adult with proof of age supplied prior to booking. Please note tickets must be purchased prior to matchday. Fans registered with the Club as disabled are eligible to bring a carer free of charge if required.
All tickets are subject to availability and we advise supporters to book their tickets early to avoid disappointment. We would remind you that any supporter wishing to obtain a refund on match tickets not subsequently required must be in possession of the Box Office no later than 24 hours prior to the time of advertised kick-off.
The ticket remains the property of QPR Holdings Ltd and may not be transferred or made available for resale without the express permission of the Club. If tickets are resold or transferred without prior written consent of QPR they will become void and the holder may be refused entry or ejected from the stadium. The use of tickets to enter the ground constitutes acceptance of such rules and regulations and the Ground Regulations and QPR reserves the right to eject from the stadium any person who fails to comply with such rules and regulations.
Please note the Smoking Areas are limited in space and we apologise if not all who wish to smoke can be accommodated. The Stadium is within a Controlled Drinking Zone. Consuming alcohol in view of the pitch is a Criminal Offence refer to Ground Regulations and offenders may be subject to ejection from the Stadium and arrest by the Police.
Contravention of these Stadium Ground Regulations may result in police action as well as ejection and banning from the ground. The Club currently operates a scheme to enable supporters to pay for season tickets by instalments, including a four-month interest free repayment plan on season tickets for the upcoming campaign. The Club provides support for disabled spectators and their carers, including facilities for the visually impaired.
The Club operates a Loyalty Scheme for away matches. The loyalty points vary for each game based on factors such as location and which day of the week the match is played games played midweek at Barnsley, for example, would score highly.
Supporters with the highest number of loyalty points across the season will therefore be first to have the option of tickets for the big matches across the season, subject to availability. If it is not possible to provide a full response to the issue raised within that time, an acknowledgement will be sent and a detailed reply will follow within 21 working days of receipt of the original communication.
We will attempt to resolve all justifiable complaints within 28 working days. If, however, this cannot be done, we promise to keep the complainant updated on the progress of the complaint. Please note that the IFO has no authority to deal with any complaints until all other routes have been exhausted. Loftus Road Stadium is stewarded by a combination of in house and agency stewards.
We work hard to ensure we get the same staff to aid our home and away supporters with the best knowledge possible. The Club works hard to create a safe and respectful environment for everyone to enjoy their day. The Club may impose a ban for one or more matches. We make our supporter's safety a top priority. We work closely with all parties.
We meet with all our site partners at least every fortnight and in advance of all matches and events at the stadium for events planning and safety team meetings. These include police and all emergency services, the Stadium Safety Certificate holder, our stadium teams and representatives from all other users of our site.
All fixtures are subject to planning meetings, both internal and external which are attended by all partners. There is no smoking within the stadium other than in clearly defined outdoor smoking areas. This includes E-Cigarettes which can only be used in the designated smoking areas. This is in line with the published ground regulations for all stadia.
All visitors to Loftus Road are asked to respect the Ground Regulations. Breaches of the Ground Regulations may result in a ban from the ground. Should a supporter be ejected from the Stadium by the safety team or police, this matter will be dealt with away from match day in the form of a dedicated meeting.
Individuals ejected will not be allowed re-entry into the stadium until the incident has been dealt with by the Club and the Stadium's Safety Officer. The individual in question will then receive a letter from the Safety Officer regarding the incident. Before any readmission is allowed the individual must attend a meeting with the Stadium Safety Officer to discuss the incident.
Only after completion of this process will the individual be allowed back in the ground to attend matches. A copy of the Club Safeguarding policy is available the website. The club commits to employing a trained Club-wide Safeguarding Manager and designated safeguarding officers who implement, maintain and monitor best practice across the club.
Furthermore, there is a safeguarding whistle blowing line to report any concerns, calls to this number can remain anonymous. We hope you will be delighted with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us:. If returning to the Online Superstore, please use the pre-paid address label which has been enclosed with your order for your convenience. Sale items purchased in-store can be returned by post or in-store within 14 days from the receipt of the goods.
Sale items purchased in-store are eligible for an exchange only. Sale items purchased online can be refunded for the amount paid. Sale items returned after this time are eligible for an exchange only.
We're sorry that if one of our products has become faulty or you are unhappy with the quality and we'd like to help you resolve the problem as quickly as possible. We will look into your query as soon as possible. Customers should be aware that sizing may vary from previous replica kits. QPR Holdings Ltd will not accept liability for any changes to players names and numbers due to transfers or a player deciding to change number.
Please ensure you have correctly spelt the name and the entered the correct number you wish to have printed as we cannot be accountable for spelling errors made by the customer. The Club offers a number of matchday hospitality options which are ideal for entertaining clients or treating family and friends.
Hospitality packages include the use of a hospitality suite prior to the game, with various food and beverage options and match seats in the South Africa Road Stand. All packages include reserved parking, match day programs and half time refreshments.
Hospitality clients use the main Queens Park Rangers stadium entrance and are directed to their suite by our team of match day hosting staff. Tickets and documentation are issued in advance, or can be collected on match day from the hospitality ticket collection point inside the main entrance. Due to licensing regulations, alcohol may not be purchased or consumed in a pitch facing room from 15 minutes before kick off until 15 minutes after the final whistle.
We encourage a smart casual dress code in our hospitality areas. Smart denim is permitted. Any person wearing tracksuits or football shirts will be denied entrance home football shirts are permitted for children under Please note all hospitality match seats are within the home support areas of the stadium.
If you or your guests are supporting the away team, please behave respectfully as failure to do so may lead to ejection. The Club may collect personal information about you whenever you contact us e. The Club or their business partners may inform you from time to time by e-mail, telephone, SMS or direct mail regarding relevant news, information, services and products offered by any of them which may be of interest to you. The personal data shall be used by the Club and their business partners or representative to: Where applicable, you consent to the Club processing your personal data, and disclosing your information to their business partners and agents, for the above purposes Should you wish to opt out of the above at any time, please follow the instructions on each communication where applicable or email your opt-out request to.
You also consent to the Club transferring your information to countries which do not provide the same level of data protection as the UK if necessary for the above purposes for example when making travel arrangements for matches outside the UK.
If the Club does make such a transfer, a contract will be put in place to ensure your information is protected. By law you are entitled to receive a copy of information or data about you which is held by the Club upon a payment of a small fee. You are also entitled to request rectification, erasure or blocking of any such information or data which is inaccurate or not up to date and held by the Club.
The Club is an equal opportunities employer. The advertisement of jobs The selection of candidates for employment or promotion Pay and employment terms and conditions Internal training and development activities External education activities and awards Football development activities The Club will not tolerate discriminatory behaviour of any kind, whether physical or verbal, and will work to ensure that such behaviour is met with appropriate disciplinary action in whatever context it occurs.
The Club supports The Football Association and The EFL in its commitment to develop a programme of ongoing training and awareness-raising events and activities in order to promote the eradication of discrimination.